Below FAQ are some common concerns of our customers before purchasing the products.
If you have other questions, please just send it to cs@baitalsoap.com.
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
What makes Bait Al Soap unique?
Bait Al Soap combines the time-honored traditions of Turkish soap-making with the luxury and elegance of the UAE. Our soaps are handcrafted with natural and organic ingredients, ensuring that your skin receives the utmost care and nourishment.
Are your soaps suitable for sensitive skin?
Absolutely! Our soaps are made with gentle, natural ingredients that are kind to all skin types, including sensitive skin. We carefully select our ingredients to provide soothing and beneficial properties for your skin.
How should I care for my Bait Al Soap to ensure it lasts?
To maximize the life of your soap, store it in a dry, well-ventilated area between uses. A soap dish with drainage will help keep your soap dry and extend its lifespan.
Do you ship internationally?
Not now, we only do shipping in UAE.
What is your return and exchange policy?
Your satisfaction is our priority. If you’re not completely happy with your purchase, please refer to our return and exchange policy on our website for instructions. We are here to help and ensure you have a positive experience with Bait Al Soap.
Are there any special offers or discounts available?
Stay tuned for our special offers and discounts by subscribing to our newsletter and following us on social media. We love rewarding our loyal customers!
How do I know which soap is right for me?
Each product page on our website includes detailed descriptions of the soap's benefits and ingredients. If you need further assistance, our customer service team is happy to help you choose the best soap for your skin type and needs.
Can I use your soaps on my face?
Yes, many of our soaps are gentle enough for facial use. However, we recommend checking the product description to ensure it’s suitable for facial skin, especially if you have specific skin concerns.
What should I do if I have a reaction to one of your products?
If you experience any adverse reaction, discontinue use immediately and consult a healthcare professional if necessary. Please contact us with details about your experience, and we’ll assist you further.
